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Tag: communications
Celebrating our creativity this October for National Arts & Humanities Month
During National Arts & Humanities Month in October, we should celebrate an aspect of our work that is the most inspiring and vital: creativity. What do clients most value? What do we as practitioners most enjoy delivering? What gets us out of bed in the mornings and our hearts pumping? After decades in the communications […]
T-Mobile’s data breach illustrates the importance of crisis communications tactics
In light of the company’s cybersecurity investigation, T-Mobile’s handling of the issue is an example of a poorly executed crisis communications strategy.
What we see matters
Seeing things as they are, not as we are.
Break through the holiday news cycle
Your pitch doesn’t necessarily have to be wrapped up and tied with a big red bow to break through the holiday news cycle.
Effectively communicating when you’re not sure whether your audience needs to laugh or cry.
Choosing the right tone in your communications can be tricky, especially with the changes we’ve seen this year.
See the crisis through your employees’ eyes
In a storm of uncertainty, leaders must communicate with empathy and understanding.