CLT is in the midst of a $2.5 billion renovation, partly to give passengers a more personalized, digital experience. As a result, CLT launched its own app to bridge the gap between airline apps and in-airport consumers.
https://www.cltairport.com/app/
Results
When the advertising started in December 2019, app downloads increased 31%.
Objective
Generate downloads for the new CLT app to drive revenue to concessions and parking products.
Strategy
Generate interest in consolidating all of your airport needs - parking, flight times, way-finding, dining and more - into one simple airport app.
Tactics
Take advantage of existing in-airport signage, along with organic and promoted social media and local print media.
Less is More
It seems like there’s an app for everything. By downloading the CLT app, air passengers are simplifying all of their needs into one convenient download.